BUSINESS TERMS

Throughout the site, the terms “we”, “us” and “our” refer to Dreamtrace, Inc. Transactions, product descriptions, and other business information or services offered through this site is defined as the “Services” or “Service”.

TRANSACTION TERMS

By using the Services you represent that you are at least the age of majority in your state, country, or province of residence, or that you are the age of majority in your state, country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

A breach or violation of any of the terms may result in an immediate termination of the Services.

DATA TRANSMISSION

You understand that your data (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Your submission of personal information through the store is governed by our Privacy Policy.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available as part of the Services is not accurate, complete or current. All material related to the Services is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

BOOKING FEES

We use a third-party service for online bookings which may change a service/convenience fee, such fees are the responsibility of that third party.

REFUNDS AND RESCHEDULING

To cancel or reschedule a reservation, customers must contact us via phone or our contact form.

Cancellations made more than 72 hours prior to the scheduled booking may either receive a full refund, or be rescheduled within 12 months of the original booking.

Cancellations made between 72 and 24 hours prior to the scheduled booking are eligible to reschedule the booking within 12 months of the cancelled booking, but are not eligible for refund.

No refund or rescheduling are possible for cancellations made within 24 hours of the scheduled booking, or for no-shows.

LIMITS TO PRODUCTS OR SERVICE

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis.

USE OF LIKENESS

We reserve the right to photograph and/or record your likeness and/or voice and your participation in any activities while on-site. You agree that we may distribute, exhibit, broadcast, exploit, advertise, publicize, and promote your likeness, voice, and participation in and in connection with Dreamtrace. You further agree that we may edit your appearance therein and you waive any personal or proprietary rights with respect thereto. You represent and warrant that you have not made any contract or commitment in conflict with this grant of rights.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, orders that use the same billing and/or shipping address, or orders that we believe are trying to otherwise circumvent these restrictions. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

REQUIRED CONDUCT

When on-site or otherwise engaging with our services, you agree to conduct yourself in a respectful and reasonable manner. You agree to promptly and actively heed all instructions by our staff and such instructions, guidelines, and protocols provided to you. You understand that we may unilaterally determine whether your conduct is respectful, reasonable, attentive, and responsive.

We reserve the right to deny, interrupt, or cancel the services without recourse to customers we deem to violate the required conduct.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

GENERAL

We reserve the right to modify these terms at any time. Your continued use of this site or personal at our locations constitutes your binding acceptance of such changes.

We reserve the right to refuse service to anyone for any reason at any time.

Any offer for any product or service made on this site is void where prohibited.

In addition to these Business Terms, our Privacy Policy also apply to your use of the Services and are incorporated into these terms by this reference.

Questions about our business terms can be sent to us at contact@dreamtrace.com.